Enjoy discovering Empressionista’s e-commerce shopping site.
Please take a look at these policies as they form part of your acceptance of the contract of sale and constitute the understanding between you the customer and the operation of this online store.
Every care has been taken with the hand crafting of your leather item. To keep your item clean, just wipe with a damp cloth. The leather is flexible and stretchable so items wear in over time. However, it is not my responsibility for wear and tear to items once they are in your possession.
Wearable Technology Bracelets
Don’t put Activity Tracker Leather Cuffs in washing machines, dishwashers, tumble dryers, steam clean or dry clean. Do not wear in spa, swimming pools, shower or bath. Do not iron. I recommend you follow the Care Instructions I send out with your purchase.
As most of the items are made to order, items cannot be returned unless there is a fault or error in which case I will offer a replacement. Please choose carefully and ensure you have checked your wrist measurements for the activity trackers as it would be a shame to order an item that doesn’t follow the sizing you require.
If you need to return an item, please Contact Us with order number and provide details about the item you would like to return.
No refund will be given unless the goods have been returned, this is a requirement of my refund policy.
Items are shipped within 2 business days of payment. Bracelets are sent in envelopes airmail or domestic mail. Larger items in red rigid envelopes and desk blotters in rigid mailer tubes.
Items are mailed regular Australia Post and can take between 1 – 5 working days to be received within Australia.
All mail to international addresses is shipped with Australia Post and is then in the jurisdiction of your country’s postal carrier. Tracking is available if you choose that shipping option. International mail can take between 14 / 21 business days to reach their destinations.